Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Best Computronics Located at B-20, Kashipuri, Bhilwara (RAJ) 311001, IN.

GENERAL RETURN POLICY

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it, or credit your account. You are eligible for a REFUND, CREDIT/GIFT CARD, or EXCHANGE which are subject to the below terms:

Product that are bought from the Physical Stores can’t be returned. All Items are eligible for return exempt the products that are: mentioned on product page

You are always required to ship back the items by following the shipping instruction:

If applicable we will send you a shipping label once the return request has been approved. In all other cases you need to ship the product using any carrier, please use the following address: Best Computronics B-20, Kashipuri Bhilwara(RAJ), 311001 Please make sure to include the return slip in package.

REFUND POLICY

In order to be eligible for a refund, you have to return the product within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a Refund, make sure these conditions are met:

• Product must be returned in its original packaging
• Product wasn't used or damaged
• Product must have the receipt or proof of purchase

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase. 

CREDIT POLICY

You are given 7 days to ask for the credit from the date of purchase. Customers are entitled to ask for STORE-CREDIT or GIFT CARD in exchange to the Goods

In order for the product to be eligible for Credit make sure that these following conditions are met:

• Product must be returned in its original packaging
• Product wasn't used or damaged
• Product must have the receipt or proof of purchase

Product that are on sale or discounted is eligible for Credit depending on the Store Refund Policy

We offer 100% return to refund that are processed through Credit and has No Expiry Period. Unfortunately, Credits can't be used to pay for shipping fees.

EXCHANGE POLICY

Products can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 7 days. Exchanges exceeding 7 days will not be processed. 

In order to be eligible for exchanges make sure that these following conditions are met:

• Product must be returned in its original packaging
• Product wasn't used or damaged
• Product must have the receipt or proof of purchase

You are required to ship back the product for the item to be inspected and replaced.

You exchanged product will be processed Once items are received and conditions confirmed.

You are given the rights to exchange the item, Two times. Provided that all conditions in Exchange Policy are met.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:

Self-Service Portal: Return

You will be updated for their Return Status through their EMAIL and SMS provided that all contact information is recorded to us.